We have created this privacy statement in order to demonstrate and articulate our firm commitment to privacy.

Information Gathering:
The following discloses our information gathering and dissemination practices for this website: www.ltcmassmutual.com. We gather aggregated tracking information derived mainly by tallying page views throughout our sites. Such information enables us to better tailor our content to readers' needs. We also collect browser and platform type (e.g., a Netscape browser on a Macintosh platform). We use your IP address to help diagnose problems with our server, and to administer our Website. Our site uses cookies. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. A cookie can't read data off your hard disk or read cookie files created by other sites. Our site's registration process requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor when necessary and is not given to outside or third-party sources.

Security:
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Access to computer data and files are secured by password coding. Our network is behind a firewall designed to prevent unauthorized access.

Click the logo to view this sites certificate information:

Correct/Update:
This site gives users the following options for changing and modifying information previously provided.

1. Email: access@ltcmassmutual.com
2. Send mail to the following postal address: P.O. Box 4243, Woodland Hills, CA 91365-4243
3. Call the following telephone number: 818.887.4436

Contacting the Website:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact: access@ltcmassmutual.com or webmaster@ltcmassmutual.com

Hyperlink Policy:

Hyperlinks to the Long Term Care Administration Website (www.ltcmassmutual.com):
We welcome hyperlink establishment with the Long Term Care Administration Website. The link should be established under the following terms and conditions:

1. The hyperlink may only be established to the first page of the Long Term Care Administration Website.
2. You are allowed to make hyperlinks to the Long Term Care Administration Website, but you are not allowed to hyperlink in such a way that information from this website is displayed inside a frame belonging to another website.
3. It should not be construed as any form of our endorsement of your website or any form of co-operation between us.
4. Only the name and address of the Long Term Care Administration Website can be displayed on your website.
5. We are not liable for any loss or damage incurred or suffered by you or any third party arising out of, in connection with or as a result of this linkage. We reserve the right to seek all remedies available at law for breaches of these terms and conditions.

Hyperlinks to the Long Term Care Administration Website (www.ltcmassmutual.com):
We welcome hyperlink establishment with the Long Term Care Administration Website. The link should be established under the following terms and conditions:

1. The hyperlink may only be established to the first page of the Long Term Care Administration Website.
2. You are allowed to make hyperlinks to the Long Term Care Administration Website, but you are not allowed to hyperlink in such a way that information from this website is displayed inside a frame belonging to another website.
3. It should not be construed as any form of our endorsement of your website or any form of co-operation between us.
4. Only the name and address of the Long Term Care Administration Website can be displayed on your website.
5. We are not liable for any loss or damage incurred or suffered by you or any third party arising out of, in connection with or as a result of this linkage. We reserve the right to seek all remedies available at law for breaches of these terms and conditions.